Please accept our apologies for the issues that have affected some users when creating new accounts or requesting forgotten passwords over the last few days.
We have been working hard with our developers and believe that the issues have now been resolved.
If you were previously having difficulties accessing Grantee Center, please now request your forgotten password or create your new account.
If you encounter any problems, please do not hesitate to send screenshots of the issues to email@example.com
For best Grantee Center user experience
For the best Grantee Center experience, please use one of these recommended computer browsers:
PC users - Internet Explorer and Mac users - Firefox
To prevent the accidental loss of appication information, we strongly recommend the following:
Draft answers to the application questions in a Word document, save to your computer, and copy and paste the information into the application when you're ready to submit.
Use the option to Save your application (located at the bottom of each page) every 15 minutes.
Hit Save and View whenever completing a "page" of the application.
If you return to complete a saved-in-progress application, go to the My Applications tab, please select Edit in order to complete your application.
To avoid losing access to your Grantee Center account:
Log out of the application before you close your browser to end your session in Grantee Center.
If the session ends without a user having logged out, the user account will be locked for 3 hours.